We booked for 2 rooms with a request of both rooms are next to each other, the hotel was failed to give us those rooms. The rooms were very noisy.we asked the front desk and they said it was because they were fixing the ceiling, we complained so many times but until 11.30 p.m the noise was still there until around 12 a.m I went down and asked the front desk in person because there was no solution over the phone.seeing me so angry they admitted that the sound were coming from both the fixing and the service lift which is located next to my room. Then I asked them to turn off the troublesome lift. The noise was started again at 5.30 a.m. we never experienced lack of sleep like this in any hotels before. Please fix this issue so other guests will never experience what we experienced.